Chatbots are computer programs designed to simulate conversation with human users. They can be used to automate customer service, provide information, or even entertain users. Chatbots are typically powered by artificial intelligence and natural language processing technologies, which enable them to understand and respond to user input in a human-like way.
They can be integrated with messaging platforms like Facebook Messenger, WhatsApp, or Slack, making it easy for businesses to interact with their customers in real-time. Chatbots are becoming increasingly popular in a variety of industries, as they offer a cost-effective and efficient way to engage with customers and provide personalized experiences.